GENERAL TERMS AND CONDITIONS
of AUMAR LONGEVITY AESTHETICS AG

1. Scope and Validity

These General Terms and Conditions (hereinafter “GTC”) in their current version govern the treatment relationship between AUMAR LONGEVITY AESTHETICS AG and the patient (for simplicity, the masculine form “patient” is used to refer to both male and female patients). These GTC form an integral part of the contractual relationship between AUMAR LONGEVITY AESTHETICS AG and the patient. The current version of the GTC is available on the AUMAR LONGEVITY AESTHETICS AG website.
Individual agreements, amendments, and side agreements are only valid if confirmed in writing by AUMAR LONGEVITY AESTHETICS AG. Individual agreements take precedence over these GTC.
These GTC apply for an indefinite period, i.e., also for follow-up treatments or additional services, unless otherwise agreed in writing by the parties.
If any provision of these GTC is or becomes invalid, the validity of the remaining provisions shall not be affected.

2. Conclusion of Contract

By completing the patient intake form or signing the consent form for an operation, the patient agrees to these GTC in their current version. The patient confirms that they have been thoroughly informed orally about the planned treatment or procedure, including all associated risks and side effects, as well as the applicable privacy policy.

3. Cosmetic & Medical Services

AUMAR LONGEVITY AESTHETICS AG offers minimally invasive cosmetic and medical treatments as services. Where legally required, treatments are carried out under medical supervision.
The treatment duration is based on individual agreements. Treatment begins at the agreed time. An extension of the booked service is only possible spontaneously if it does not conflict with other appointments.

3.1 Appointment Scheduling for Cosmetic & Medical Services

Appointments are binding. If the patient is unable to attend, they must cancel at least 48 hours in advance by phone or in writing (72 hours in advance for weekend appointments).
If the cancellation is late or not made in time, the booked service or a minimum charge of CHF 150 will be billed. This also applies to free consultations. The assigned aesthetician/physician is not binding and may be replaced by another.

3.2 Invoicing and Payment Terms for Cosmetic & Medical Services

In general, treatments must be paid for on-site immediately after the service is provided. In exceptional cases, an invoice may be issued. Invoices are payable immediately upon receipt, without deductions.
If payment is not received on time, AUMAR LONGEVITY AESTHETICS AG reserves the right to charge default interest of 5% p.a. from the due date. An administrative fee of CHF 20 will also be charged per reminder. Outstanding debts may be transferred to third parties for collection.

4. Medical Services: Operations

AUMAR LONGEVITY AESTHETICS AG provides private medical services in the field of aesthetic dermatology and plastic surgery.

4.1 Appointment Scheduling for Medical Services: Operations

Treatments are based on individual agreements. Treatment begins at the agreed time. Spontaneous extensions are only possible if they do not interfere with other appointments.
The patient will receive an email at least one day before the operation with details regarding location and time. The patient must arrive at the location at least 30 minutes before the appointment. If the patient is late, the operation may need to be rescheduled at their expense. In such cases, the patient must cover costs for the operating room, anesthesia, and general effort.

Appointment Cancellations

Appointments are binding. If the patient cannot attend, they must cancel in due time by phone or in writing. The cancellation terms and costs from the signed consent form apply.

4.2 Invoicing and Payment Terms for Medical Services: Operations

Invoices must be paid no later than two weeks before the scheduled operation. If payment is not made on time, AUMAR LONGEVITY AESTHETICS AG has the right to cancel the treatment and charge a processing fee. This includes costs for the operating room, anesthesia, and general effort. Outstanding debts may be handed over to third parties for collection.
If payment deadlines are not met, default interest of 5% will be charged from the due date without further notice. A fee of CHF 20 will be charged for each reminder.

5. Liability

AUMAR LONGEVITY AESTHETICS AG is liable only for direct damages resulting from intentional or grossly negligent conduct. Any further liability – including for indirect or consequential damages – is excluded to the extent permitted by law.
All treatments and operations are performed according to the latest medical standards and to the best of our knowledge and ability. However, no guarantee of success can be given, particularly with regard to aesthetic results. Pre- and post-treatment instructions provided by the treating physician must be strictly followed. This includes regular follow-up appointments.
There is no entitlement to free corrections or revisions. AUMAR LONGEVITY AESTHETICS AG reserves the right to refuse treatment without stating a reason.

6. Data Protection

AUMAR LONGEVITY AESTHETICS AG is aware that patients want to know how their personal data is handled. The protection of personal data is of utmost importance to us. Personal data is collected, processed, and used exclusively in strict accordance with Swiss data protection law. For more details, please refer to our separate privacy policy.

7. Waiver of Medical Confidentiality

To provide medical treatment, AUMAR LONGEVITY AESTHETICS AG may need to process health-related data that is subject to medical confidentiality (Art. 321 Swiss Criminal Code). The patient expressly releases the doctors and staff of AUMAR LONGEVITY AESTHETICS AG from confidentiality obligations concerning all information and documents provided.
The patient agrees that:
• AUMAR LONGEVITY AESTHETICS AG may share necessary data with a collection agency for billing purposes
• In the event of continued default, required information may be provided to the debt collection office
• AUMAR LONGEVITY AESTHETICS AG may submit required information to a competent court to enforce payment claims

8. Emergency Services

AUMAR LONGEVITY AESTHETICS AG does not operate an emergency service. In case of life-threatening emergencies, please call the emergency number 144 immediately.

9. Jurisdiction / Applicable Law

The place of jurisdiction for all disputes arising from contracts with AUMAR LONGEVITY AESTHETICS AG is the registered office of the company. Swiss law exclusively applies.